The focus is not on pure incident handling, but on process advisory: You will recognize patterns, analyze causes, identify potential for improvement and translate them into SAP solutions together with customers and internal teams of experts. You are a good fit for us if you want to actively advise our customers on best practices and build up deep process knowledge in the SAP RFNO environment, understand interrelationships in productive operations and help customers establish stable and sustainable processes.
With your curiosity, your ideas and your creative drive, you will drive the continuous improvement of our services, processes and ways of working, using modern SAP technologies, automation and AI-supported approaches to unlock new potential.
Your tasks
Process Advisory and Customer Consulting
- You will analyze our customers' end-to-end processes in sales, logistics, supply, distribution and billing
- You will advise customers on how to stabilize, simplify and sustainably optimize existing SAP processes
- You translate technical requirements and operational problems into concrete, SAP best practice-compliant solution approaches
- You will identify recurring causes, process breaks and potential for improvement in productive operations
SAP analysis and solution design
- You will analyze SAP system behavior, customizing, data flows, interfaces, and dependencies
- You use your technical understanding, including ABAP and debugging skills, to understand causes in a well-founded way
- You will evaluate solution options in terms of process effectiveness, stability, maintainability and customer benefits
- You document findings in a way that is comprehensible and reusable for customers and internal teams
of their business-critical SAP processes in the field of Retail Fuel Network Operations
(RFNO), SD/MM, logistics and billing. You will combine technical process understanding
with technical SAP know-how and help customers to better understand operational
processes, solve problems sustainably and make processes more efficient.
The focus is not on pure incident handling, but on process advisory: You will recognize
patterns, analyze causes, identify potential for improvement and translate them into SAP
solutions together with customers and internal teams of experts. You are a good fit for
us if you want to actively advise our customers on best practices and build up deep
process knowledge in the SAP RFNO environment, understand interrelationships in
productive operations and help customers establish stable and sustainable processes.
With your curiosity, your ideas and your creative drive, you will drive the continuous
improvement of our services, processes and ways of working, using modern SAP
technologies, automation and AI-supported approaches to unlock new potential.